Technical Account Manager

About us

Oligo is a fast-growing cybersecurity startup transforming how organizations protect their applications, cloud environments, and AI systems at runtime. Backed by top-tier investors including Greenfield Partners, Red Dot Capital Partners, Lightspeed, Ballistic Ventures, and TLV Partners, we're on a mission to make real-time security a reality.

Oligo's industry's leading runtime security platform built to stop attacks in real time without stopping the business. We transform security from passive visibility to active protection across applications, cloud services, workloads, and AI systems. By uncovering the deepest layers of what actually runs in production, Oligo helps organizations prioritize exploitable vulnerabilities, detect malicious behavior as it happens, and stop modern attacks in their tracks.

We're looking for a Technical Account Manager (TAM) to serve as the deep technical partner for our largest and most strategic accounts. You'll be working closely with our dev, product, and support teams, while building strong, trust-based relationships with customers' security engineers and executives alike. This is a hands-on, highly technical role for someone who can go deep into a customer's environment, infrastructure, and tech stack, and who's comfortable both in the weeds with engineers and in the room with executives.

Key Responsibilities

• Serve as the primary technical point of contact for our largest and most strategic accounts
• Build deep, trust-based relationships with customers by developing a thorough understanding of their workflows, teams, infrastructure, environments, and tech stack
• Travel to customer sites to strengthen relationships and support technical initiatives on the ground
• Partner closely with the customer's security, platform, and engineering teams to drive adoption and resolve complex technical challenges
• Work hand-in-hand with our internal dev, product, and support teams (based in Israel) to advocate for customer needs and drive resolution of technical issues
• Provide deep technical guidance on Oligo’s runtime security solution which runs within customer’s environments.
• Communicate effectively across technical and executive stakeholders, translating deep technical detail into business impact for leadership
• Proactively identify risks and opportunities within accounts, partnering with Customer Success and Sales on account strategy
• Build strong relationships with CISOs, security engineers, and other technical stakeholders within customer organizations

Qualifications

• Solid, hands-on background in cybersecurity, with specific experience in runtime security.
• Deep understanding of how workloads run across container runtimes (Docker, containerd, Podman), orchestrated environments (Kubernetes, OpenShift), and non-containerized hosts (VMs, bare metal) - enough to independently customize, deploy, test, and troubleshoot Oligo's solution in each.
• Hands-on experience with deployment and GitOps tooling (Helm, ArgoCD, FluxCD) and with Kubernetes distributions such as OpenShift, EKS, GKE, and AKS.
• Strong SQL skills and comfort analyzing dense datasets across logs, metrics, and relational databases. Specific experience with Coralogix and Grafana is a bonus.
• Experience with sensor-based security tooling and CDR (Cloud Detection and Response)
• Prior experience in a TAM, Solutions Engineer, or similar customer-facing technical role at a cybersecurity company
• Experience working with enterprise or large-scale customer environments, including global organizations
• Deep technical understanding of modern cloud-native environments and enterprise infrastructure
• Proven ability to build trust and credibility with technical stakeholders, including security engineers and platform teams
• Strong executive communication skills - comfortable presenting to and engaging with senior leadership and executives
• Based in Israel, ideally near our technical teams (dev, product, support), with willingness to travel to customer sites as needed
• Excellent verbal and written communication skills in English
• Strong problem-solving skills and ability to navigate complex, technical customer environments independently

Nice to Have

• Background in software engineering, DevOps, or SRE prior to moving into a customer-facing role